Send your presets

Export from HX Edit, drop the files here, and tell us what you play them with. The physics changes with your tuning — that's why we ask.

You

Name

Email — where your report goes

Your payment Bluevine confirmation number — or the name / email on your receipt

Checkout runs on Bluevine, which doesn’t hand your payment back to this page. This one line lets us match your $39 to this submission without a round of email. Paid under a different name or address? Put that here.

Your rig Guitar & pickups — e.g. Ibanez AZ242F, Hyperion humbuckers The lowest tuning you ever play these in

Switch tunings? Pick the lowest one you use. A filter set for standard tuning cuts away the fundamental of a dropped string, so this single answer changes what counts as a fault.

Anything you're chasing — optional

Your presets Drop your presets — or one setlist a single .hls setlist export, or up to 30 .hlx files

Send the whole setlist. There is no preset limit — the cross-library checks get sharper the more you send, and a big library comes back as a ranked report that leads with what runs through the whole set.

Your IR list — if you use IRs

Using the Helix’s own cab blocks? Skip this — nothing is missing from your report. Stock cabs name themselves inside the preset, so we can already see exactly what you’re playing through.

Loaded IRs are different: a preset points at a slot, not at a file. It asks for “slot 42”, not for “Greenback, SM57”. If your IRs sit in a different order than the preset author’s, that patch plays through a completely different speaker — and nothing in the preset file shows it, so no amount of EQ or gain work will ever fix it. Send your list and we can catch it.

Drop a screenshot of your IR list HX Edit → the IR tab — or any .txt/.csv export

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Add a setlist or at least one preset.

Got them.

A confirmation is on its way to your inbox. Your Rig Report follows within 48 hours — ranked findings, the physics behind each one, and a concrete fix value.

See the sample reports while you wait.